Terms & Conditions

Lazdana Terms & Conditions

Welcome to the Lazdana Terms & Conditions of Use for the Site (as defined below). Your use of the website is subject to these terms and conditions along with any specific terms and all applicable laws and regulations, including those regarding copyright, trademark, and other intellectual property rights. Your submission of information on the Site is subject to Lazdana’s privacy policies, which are hereby incorporated into these Terms & Conditions.


 The term “Site” refers to Lazdanakualalumpur.com and any other website, app, or platform owned, operated, or licensed by Lazdana that displays these Terms & Conditions (or a link to them). The website may include websites, mobile websites, and other Internet-enabled or wireless means by which we make content available to you or receive content from you, including, without limitation, downloadable or preloaded software applications (including, without limitation, desktop, mobile, and tablet applications, content and blog submission services, chat rooms, and message boards).


 The Site offers information on properties managed, franchised, owned, licensed, or developed by Lazdana as well as information about third-party relationships that Lazdana has or that are part of the Lazdana loyalty program.


As used throughout the Site, including these Terms & Conditions, the terms “Lazdana,” “the Company,” “our,” “we,” “us,” and other similar terms may refer to Lazdana Kualalumpur indirect subsidiaries or affiliates. These terms are used for convenience only and are not intended as a specific designation of any one particular organization.


PLEASE READ THE TERMS & CONDITIONS CAREFULLY BEFORE DOWNLOADING, USING, OR OBTAINING ANY MATERIALS, INFORMATION, PRODUCTS, OR SERVICES THROUGH THE SITE. BY ACCESSING THE SITE (AND/OR DOWNLOADING OR USING A MOBILE APPLICATION OFFERED BY LAZDANA), YOU AGREE TO ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, ALL OF THE TERMS & CONDITIONS. We reserve the right to change, update, or correct any of the Terms & Conditions or any information contained in the website at any time without notice other than by posting amended terms to the website. Your continued use of the website means that you have accepted and agreed to our revised Terms & Conditions. If you do not accept these Terms & Conditions mentioned(as amended from time to time), please exit the website as soon as possible.

Refund / Cancellation Policy

Standard Rate:

The cancellation is free of charge 7 days prior to the date of arrival, after this time  we charge you 90% the room rate as cancellation fee,  if we could not sell the room more.

Non Refundable Rate:

For the non refundable bookings are no cancellation or changes possible. In case of a cancellation, 90% of the total amount will be charged as cancellation fee.